This document becomes effective for everyone on the date it was last updated.
Ness Web Solutions, LLC will not sell, rent, or lease customer information. We share customer information with the following 3rd party organizations on a regular basis:
- We use Freshworks for support ticketing software.
- We use ElePass for our client’s user credential for their services we manage for them
- We use ManageWP to provide us with website maintenance and backup tools.
- We use AdobeSign for electronically signing documents.
- We use Google Workspace for email provider, Analytics, and for the storage of client files and related content.
- We use Nexcess.Net, LLC for website hosting.
- We use GreenGeeks, LLC for website & email hosting.
- We use CloudFlare for content delivery network.
- We use StackPath for content delivery network
- We use NameSilo, LLC for domain registration.
- We use miniOrange, Inc. for website 2 factor authentication
- We use Reseller Club/WHMCS Domains for domain name registration.
- We use Stripe as a payment processor.
- We use MailGun from Pathwire, now part of Sinch, transactional (information about your account) emails.
- We use Mailjet from Pathwire, now part of Sinch, for transactional (information about your account) and marketing (information about new products) emails.
- We use PolarisMail for email hosting.
- We use WHMCS Market Connect for SSL/TLS certificates, email spam and archiving, website security
- We use Namecheap for SSL/TLS certificates
- We use Survicate for surveys.
Ness Web Solutions, LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Ness Web Solutions, LLC, and they are required to maintain the confidentiality of your information.
We will occasionally share your information with other 3rd parties that are not listed above, to perform short term, functions and services. If we start doing regular work with them, we will add them to the list. For a full list of 3rd party vendors your information is shared with, please contact support.
OPTING OUT OF 3RD PARTY DATA PROCESSORS. You may only elect to keep your user credentials out of ElePass, and Google Analytics for website analytics. If you choose to opt out of Google Analytics, you are ineligible to receive site analytics reports, and must maintain your own analytics services. You are not able to opt out of any other 3rd Party Data Processor.
CONTACT INFORMATION. Ness Web Solutions, LLC welcomes your questions or comments regarding our data processors.
Ness Web Solutions, LLC
N9560 Buchert Lane
Watertown, Wisconsin 53094
Ness Web Solutions, LLC
PO Box 1037
Arcata, California 95518
Email Address: email@example.com
Support Email Address: firstname.lastname@example.org
Telephone number: 715-446-0406