An IP address is a unique number that identifies a device connected to the internet, such as a computer or smartphone.

It is like a phone number or a mailing address, but for computers. When you connect to the internet, your device is assigned an IP address by your Internet Service Provider (ISP) so that it can communicate with other devices on the internet.

We may ask for your IP address incase you are blocked from accessing something. If we ask for your IP Address, check this page on the device you experienced the issue on.